This section provides troubleshooting steps to help with problems you might experience with the background installation of your game.
You need an update to pre-order a game
If you get a message telling you that the title is powered by the latest Windows update, it means you’re running an earlier build of Windows 10.
To check which version of Windows 10 you need to be running, scroll down to the System Requirements section on the game detail page and look for the version next to OS. For example, this may show as “Windows 10 version 14393.102 or higher required.”
To see which version you’re currently running, go to Settings, then About, and then look for the OS Build.
Jan 31, 2019 - Digital Orders When you purchase a Digital product from our website, this code will be available digitally. Once your order is verified. Pre-order Destiny 2 today to gain Early Beta Access and be ready for Day One. Forsaken Digital Deluxe Edition. Including to download mandatory in-game updates.
To update to the latest version, go to Settings, then Windows Update, and then Check for updates.
Your game doesn't appear in My games & apps
Gamestop Pre Order Digital Download For Windows 7
If you don't see your game listed in My games & apps, and you've completed the pre-order process, you'll have to search for the game in the Microsoft Store. If the original purchase completed successfully, you'll be able to download the game, and you won't have to pay again.
To search for the game in the Microsoft Store:
- Press the Xbox button to open the guide and select Home to go to the Home screen.
- Scroll right to the Microsoft Store, and then select Games at the top of the screen.
- Scroll down and select Search all games.
- Enter the title of the game, and then select Search.
- Select the pre-order edition from the list of available games.
- Select Install to begin the installation.
If you don't see the Install option, or if you see a price listed for the purchase, don't purchase the game, as this might result in you being charged again.
To verify whether the original purchase was successful:
- In a web browser, sign in to your Microsoft account.
- Select Payment & billing, and then select Order history to view your purchase history.
Gamestop Pre Order Online
If your original purchase was successful, the transaction will be listed as 'Completed.' If you see a completed transaction for the game but don't see the option to install it on your console, contact Xbox Support.
Engadget is now part of the Oath family. We (Oath) and our partners need your consent to access your device, set cookies, and use your data, including your location, to understand your interests, provide relevant ads and measure their effectiveness. Oath will also provide relevant ads to you on our partners' products. Learn More
Digital Preorders Through Gamestop
How Oath and our partners bring you better ad experiences
To give you a better overall experience, we want to provide relevant ads that are more useful to you. For example, when you search for a film, we use your search information and location to show the most relevant cinemas near you. We also use this information to show you ads for similar films you may like in the future. Like Oath, our partners may also show you ads that they think match your interests.
Learn more about how Oath collects and uses data and how our partners collect and use data.
Gamestop Pre Order Digital Download Free
Select 'OK' to allow Oath and our partners to use your data, or 'Manage options' to review our partners and your choices. Tip: Sign In to save these choices and avoid repeating this across devices. You can always update your preferences in the Privacy Centre.